Male sales associate with orange folder helping female shopper in furniture store
Problem #1

My salespeople don’t close enough deals

  • A limited selection of products on the showroom floor.

  • A lack of training and product knowledge among staff. With no standard of product training across all vendors.

  • Not enough time to train sales associates and high churn in RSA (retail sales associate) roles.
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Solution #1

My salespeople don’t close enough deals​

Visual merchandising with the ‘endless aisle’ Catalog App for kiosks and tablets. Includes:

  • Detailed product information catalog at sales associates’ fingertips at all times – all in one place.
Male retail sales associate walking a furniture store showroom floor with a female shopper
Female retailer in an empty store
Problem #2

My salespeople don’t recommend add-ons

  • Under-trained staff on product knowledge. Inconsistent resources and product education between vendors.

  • There’s no central place for salespeople to access product information and associations.
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Solution #2

My salespeople don’t recommend add-ons

Visual merchandising with the Catalog App for kiosks and tablets. Includes product associations and recommendations to assist with up-sell and cross-sell.

Problem #3

It takes too long to write up sales orders on the floor

  • Systems are disconnected, forcing salespeople to check multiple sources for product information: inventory (ERP or bookkeeping software), pricing (POS or price lists), financing apps (lender websites) etc.

  • Team members don’t have all product information readily available on the sales floor.

  • “Time-to-close” offers much room for improvement.
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Solution #3

It takes too long to write up sales orders on the floor

Visual merchandising with the Catalog App for kiosks and tablets. Includes:

  • Direct integrations with retailers’ POS systems.

  • Automatic up-to-date pricing.

  • All product data is at salespeople’s fingertips (components, inventory, & pricing).
Problem #4

We don’t have enough RSAs for our guests

  • Heavily fluctuating foot traffic that can’t be planned or controlled.

  • It can be difficult to find and retain skilled labor for commission-only positions.

  • Each sales cycle takes too long (Time-to-close is too lengthy – related to problem #3).
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Solution #4

We don’t have enough RSAs for our guests

  • In-store kiosks are ‘babysitters’ that allow shoppers to browse and search retailers’ entire product catalog while sales associates are tied up with other customers.

 

Shorten your TTC (time-to-close):

  • Speed up the sales process by connecting retailers’ systems and streamlining the checkout process from the sales floor to the POS.

  • All information is always available at team members’ fingertips – no more running around the showroom or checking information on back-office computers while abandoning guests in the showroom.
Male and female couple with young daughter paying for furniture purchase from female sales associate
Problem #5

When customers call to ask about items it takes up a lot of time

  • Can’t access all product information in a central location, for example, where the team takes phone calls. Sales associates have to look things up in multiple catalogs or get permission for pricing and inventory information.

  • Disconnect between management and salespeople of what information they (should) have access to.

  • No standardized way of sharing product information with phone inquiries.
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Solution #5

When customers call to ask about items it takes up a lot of time

Wondersign’s Catalog App displays all retailers’ catalog data in one place such as product details & specs, pricing, and inventory. 

  • The App for desktops and computers enables retailers to access all product information at all touchpoints.

  • Send product information to consumers via SMS text message, while collecting valuable lead information.
Problem #6

Getting deals financed takes too long

  • Salespeople aren’t financing experts and are hesitant to push for it. 

  • Multiple applications have to be completed and submitted, which takes up too much time.

  • Salespeople are unsure which lender to choose, which can leave money on the table.

  • Repeat applications prolong the sales process and can lead to frustrated guests.
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Solution #6

Getting deals financed takes too long

  • Wondersign’s Catalog App creates a mobile credit app experience where consumers can text the financing application to themselves and complete the app right on their own device.

  • Wondersign’s built-in financing waterfall integrations and lender partners make for quick and easy approvals. Consumers complete one application and are filtered through the lenders of the retailers’ choice.

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