Male sales associate with orange folder helping female shopper in furniture store
Problem #1

My salespeople don’t close enough deals

  • A limited selection of products on the showroom floor.

  • A lack of training and product knowledge among staff. With no standard of product training across all vendors.

  • Not enough time to train sales associates and high churn in RSA (retail sales associate) roles.
Solution #1

My salespeople don’t close enough deals​

Visual merchandising with the ‘endless aisle’ Catalog App for kiosks and tablets. Includes:

  • Detailed product information catalog at sales associates’ fingertips at all times – all in one place.
Male retail sales associate walking a furniture store showroom floor with a female shopper
Female retailer in an empty store
Problem #2

My salespeople don’t recommend add-ons

  • Under-trained staff on product knowledge. Inconsistent resources and product education between vendors.

  • There’s no central place for salespeople to access product information and associations.
Solution #2

My salespeople don’t recommend add-ons

Visual merchandising with the Catalog App for kiosks and tablets. Includes product associations and recommendations to assist with up-sell and cross-sell.

Problem #3

It takes too long to write up sales orders on the floor

  • Systems are disconnected, forcing salespeople to check multiple sources for product information: inventory (ERP or bookkeeping software), pricing (POS or price lists), financing apps (lender websites) etc.

  • Team members don’t have all product information readily available on the sales floor.

  • “Time-to-close” offers much room for improvement.
Solution #3

It takes too long to write up sales orders on the floor

Visual merchandising with the Catalog App for kiosks and tablets. Includes:

  • Direct integrations with retailers’ POS systems.

  • Automatic up-to-date pricing.

  • All product data is at salespeople’s fingertips (components, inventory, & pricing).
Problem #4

We don’t have enough RSAs for our guests

  • Heavily fluctuating foot traffic that can’t be planned or controlled.

  • It can be difficult to find and retain skilled labor for commission-only positions.

  • Each sales cycle takes too long (Time-to-close is too lengthy – related to problem #3).
Solution #4

We don’t have enough RSAs for our guests

  • In-store kiosks are ‘babysitters’ that allow shoppers to browse and search retailers’ entire product catalog while sales associates are tied up with other customers.

 

Shorten your TTC (time-to-close):

  • Speed up the sales process by connecting retailers’ systems and streamlining the checkout process from the sales floor to the POS.

  • All information is always available at team members’ fingertips – no more running around the showroom or checking information on back-office computers while abandoning guests in the showroom.
Male and female couple with young daughter paying for furniture purchase from female sales associate
Problem #5

When customers call to ask about items it takes up a lot of time

  • Can’t access all product information in a central location, for example, where the team takes phone calls. Sales associates have to look things up in multiple catalogs or get permission for pricing and inventory information.

  • Disconnect between management and salespeople of what information they (should) have access to.

  • No standardized way of sharing product information with phone inquiries.
Solution #5

When customers call to ask about items it takes up a lot of time

Wondersign’s Catalog App displays all retailers’ catalog data in one place such as product details & specs, pricing, and inventory. 

  • The App for desktops and computers enables retailers to access all product information at all touchpoints.

  • Send product information to consumers via SMS text message, while collecting valuable lead information.
Problem #6

Getting deals financed takes too long

  • Salespeople aren’t financing experts and are hesitant to push for it. 

  • Multiple applications have to be completed and submitted, which takes up too much time.

  • Salespeople are unsure which lender to choose, which can leave money on the table.

  • Repeat applications prolong the sales process and can lead to frustrated guests.
Solution #6

Getting deals financed takes too long

  • Wondersign’s Catalog App creates a mobile credit app experience where consumers can text the financing application to themselves and complete the app right on their own device.

  • Wondersign’s built-in financing waterfall integrations and lender partners make for quick and easy approvals. Consumers complete one application and are filtered through the lenders of the retailers’ choice.

Let's Talk

Get started with Wondersign.