Problem #1
My salespeople don’t close enough deals
- A limited selection of products on the showroom floor.
- A lack of training and product knowledge among staff. With no standard of product training across all vendors.
- Not enough time to train sales associates and high churn in RSA (retail sales associate) roles.
Solution #1
My salespeople don’t close enough deals
Visual merchandising with the ‘endless aisle’ Catalog App for kiosks and tablets. Includes:
- Detailed product information catalog at sales associates’ fingertips at all times – all in one place.
Problem #2
My salespeople don’t recommend add-ons
- Under-trained staff on product knowledge. Inconsistent resources and product education between vendors.
- There’s no central place for salespeople to access product information and associations.
Solution #2
My salespeople don’t recommend add-ons
Visual merchandising with the Catalog App for kiosks and tablets. Includes product associations and recommendations to assist with up-sell and cross-sell.
Problem #3
It takes too long to write up sales orders on the floor
- Systems are disconnected, forcing salespeople to check multiple sources for product information: inventory (ERP or bookkeeping software), pricing (POS or price lists), financing apps (lender websites) etc.
- Team members don’t have all product information readily available on the sales floor.
- “Time-to-close” offers much room for improvement.
Solution #3
It takes too long to write up sales orders on the floor
Visual merchandising with the Catalog App for kiosks and tablets. Includes:
- Direct integrations with retailers’ POS systems.
- Automatic up-to-date pricing.
- All product data is at salespeople’s fingertips (components, inventory, & pricing).
Problem #4
We don’t have enough RSAs for our guests
- Heavily fluctuating foot traffic that can’t be planned or controlled.
- It can be difficult to find and retain skilled labor for commission-only positions.
- Each sales cycle takes too long (Time-to-close is too lengthy – related to problem #3).
Solution #4
We don’t have enough RSAs for our guests
- In-store kiosks are ‘babysitters’ that allow shoppers to browse and search retailers’ entire product catalog while sales associates are tied up with other customers.
Shorten your TTC (time-to-close):
- Speed up the sales process by connecting retailers’ systems and streamlining the checkout process from the sales floor to the POS.
- All information is always available at team members’ fingertips – no more running around the showroom or checking information on back-office computers while abandoning guests in the showroom.
Problem #5
When customers call to ask about items it takes up a lot of time
- Can’t access all product information in a central location, for example, where the team takes phone calls. Sales associates have to look things up in multiple catalogs or get permission for pricing and inventory information.
- Disconnect between management and salespeople of what information they (should) have access to.
- No standardized way of sharing product information with phone inquiries.
Solution #5
When customers call to ask about items it takes up a lot of time
Wondersign’s Catalog App displays all retailers’ catalog data in one place such as product details & specs, pricing, and inventory.
- The App for desktops and computers enables retailers to access all product information at all touchpoints.
- Send product information to consumers via SMS text message, while collecting valuable lead information.
Problem #6
Getting deals financed takes too long
- Salespeople aren’t financing experts and are hesitant to push for it.
- Multiple applications have to be completed and submitted, which takes up too much time.
- Salespeople are unsure which lender to choose, which can leave money on the table.
- Repeat applications prolong the sales process and can lead to frustrated guests.
Solution #6
Getting deals financed takes too long
- Wondersign’s Catalog App creates a mobile credit app experience where consumers can text the financing application to themselves and complete the app right on their own device.
- Wondersign’s built-in financing waterfall integrations and lender partners make for quick and easy approvals. Consumers complete one application and are filtered through the lenders of the retailers’ choice.
