Two-Way Text Message Conversations with Kenect and Podium
Learn How You Can Close More Deals
Follow Up with "Be Back" Shoppers
Wondersign's SMS integrations* offer you a two-way text message integration starting from kiosks and tablets. When shoppers share products and shopping carts via text, responses such as "How much?" feed directly into your integration inbox.
*Kenect and Podium subscriptions are sold separately. Wondersign Retail Essentials Plan or Add-On required to use the integration.
Please contact us for information on your subscription.
TWO-WAY TEXT INTEGRATION
How It Works
1.
Shoppers visit your store and browse your 'endless aisle' kiosk. They share product information with themselves via SMS through the kiosk app.
2.
Shoppers leave your store and evaluate the product information sent to their phone from your in-store kiosk or tablets.
3.
Shoppers reply, asking questions about the product they're interested in. You respond and continue the conversation to close the deal!
What's most valuable is the automated follow-up message that is being sent to shoppers who were in my store. I don't have time to manually follow up with everyone - Kenect does it for me!
Jay Lewis
Owner, Bed'r Furniture & Mattress
Your Inbox
Kenect provides end to end customer communication tailored to your business needs. Integration features include automated messaging to re-engage shoppers and customers when they walk out the door.
Podium provides complete end to end customer communication. Send pictures and videos, arrange for deliveries, scheduled item pickups, and service appointments. You can even collect payments.
"Nothing we tried compares to the engagement we see with Podium’s Webchat. It’s extremely easy to use for our teams and our customers. From their review invitation platform to webchat and now video calls, every service we’ve tried with Podium is solid and simple. We highly recommend them to anyone looking to improve their online presence.”
David Weiss
Marketing Manager, Sherman's
Shoppers Are Texting Back - Stop Missing Out
Your product share leads are collected in the Wondersign Catalog App Manager so you can use them for future re-marketing campaigns. These leads are texting back and waiting for your response. Ready to start closing more deals?
