Problem #1

Consumers are always “just browsing”

  • Shoppers don’t want to talk to sales associates because of bad experiences in the past. 

  • Shoppers feel like they are going to be pressured into buying something they don’t want.
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Solution #1

Consumers are always “just browsing”

  • Kiosk analytics tell retailers what guests are searching and browsing for.

  • The Catalog Kiosk App allows guests to browse on their own.

  • The Catalog Kiosk App collects contact information when shoppers use the Product Sharing feature.
Female shopper paying sales associate with credit card
Problem #2

Our guests use their cell phones to cross-shop

  • Shoppers are trying to find and save products online to look at later and/or share with other decision-makers.

  • Shoppers are left alone on the sales floor.

  • Shoppers are trying to research more into a product.
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Solution #2

Our guests use their cell phones to cross-shop

  • Give shoppers a controlled way to share product information with themselves or others.

  • Collect valuable contact information from shoppers as they share product information with themselves or others.

  • Get the shopper engaged in the browsing experience with an interactive and digital tool.
Problem #3

Shoppers only come to my store for “showrooming”

  • Shoppers are not ready to commit and buy or it’s too early in the buying process.
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Solution #3

Shoppers only come to my store for "showrooming"

  • Kiosk App provides a no-pressure browsing experience in-store.

  • Collect leads with product sharing tools to follow up once shoppers are further into the buying process.

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