Problem #1
Consumers are always “just browsing”
- Shoppers don’t want to talk to sales associates because of bad experiences in the past.
- Shoppers feel like they are going to be pressured into buying something they don’t want.
Solution #1
Consumers are always “just browsing”
- Kiosk analytics tell retailers what guests are searching and browsing for.
- The Catalog Kiosk App allows guests to browse on their own.
- The Catalog Kiosk App collects contact information when shoppers use the Product Sharing feature.
Problem #2
Our guests use their cell phones to cross-shop
- Shoppers are trying to find and save products online to look at later and/or share with other decision-makers.
- Shoppers are left alone on the sales floor.
- Shoppers are trying to research more into a product.
Solution #2
Our guests use their cell phones to cross-shop
- Give shoppers a controlled way to share product information with themselves or others.
- Collect valuable contact information from shoppers as they share product information with themselves or others.
- Get the shopper engaged in the browsing experience with an interactive and digital tool.
Problem #3
Shoppers only come to my store for “showrooming”
- Shoppers are not ready to commit and buy or it’s too early in the buying process.
Solution #3
Shoppers only come to my store for "showrooming"
- Kiosk App provides a no-pressure browsing experience in-store.
- Collect leads with product sharing tools to follow up once shoppers are further into the buying process.
